THE SMALL BUSINESS HANDBOOK

A little know-how.
A smoother working day.

Clear explanations and practical examples for the paperwork behind your business.

Quotation, invoice or receipt: which one should you send?

Understand the role of each document, with a practical repair-job example and a clear sequence from estimate to payment.

A practical quotation checklist covering scope, labour, materials, exclusions, revisions and the final customer review.

Check customer details, invoice references, item descriptions, discounts and payment instructions before sending a business invoice.

An example of recording a deposit or part payment without confusing the payment received with the full invoice value.

Download or share your invoice as a real PDF file, with a fallback for browsers that cannot open the native file-sharing menu.

Choose readable document references, track revisions and avoid duplicate invoice numbers when working across phones and computers.