Payments for online classes will be made in advance (fee must be submitted before starting regular classes). If a student is not 100% satisfied or wants to discontinue online classes due to any other reason before his/her payment cycle, he/she can apply for refund.

How to submit refund request?
If a student wants refund, he/she must made request in writing. Verbal request will not be entertained. Moreover, student name, parent name and teacher name must be mentioned in the written request. Submit your request via email at info@getassistance.com.pk.

The date of the completed request and the start date of the course will determine that what refund or credit shall be due. All refunds are to be made within 30 days of receiving notice in writing from the student or dismissal.